Sentinel Suite 1.10 · Non-conformance management
Resolve the finding.
Verify the improvement.
Connect a non-conformance to its requirement, corrective actions and supporting evidence. Give delivery and independent review to different named people, then check that the response worked.
Keep the context
Record the requirement, observed facts, classification and immediate containment. Link related findings, observations, obligations and other records within the assessment.
Make the response clear
Document correction, cause analysis and a corrective plan. Link shared actions, allocate delivery and agree what evidence will demonstrate success.
Close with evidence
The independent reviewer checks completion and later effectiveness. Closure requires an Effective result supported by dated evidence.
One controlled route from Draft to Closed
- Draft: capture the requirement and facts; select a named owner, a different reviewer and a closure target.
- Submitted: the owner records containment and submits the response.
- In progress: carry out the correction and corrective plan. Complete linked actions and allocations, and define effectiveness criteria and an earliest review date.
- Verification: the reviewer checks the completed work and records a decision.
- Effectiveness review: evaluate the outcome after the agreed observation period. Return unsuccessful work with a reason.
- Closed: retain the decision and history. Authorised reopening requires a reason and clears the previous review assertions.
Completing an action is one step. The NCR review considers the combined corrective outcome. Verified actions cannot be silently changed while the NCR relies on them.
Start from the work you already have
Use Raise NCR on an assessment audit finding, observation or obligation. The source remains linked; using the same button again opens the existing linked NCR. Add supporting files after saving, and use Add action to start corrective work with its source prefilled.
See shared actions and the work queue →
How to access NCR
- Sign in to the client portal and choose your authorised company.
- Open or create the appropriate assessment and select Sentinel NCR.
- If NCR is not visible, your administrator must enable it in Module settings and allocate it under Company products.
- Assign different owner and reviewer accounts with existing company and assessment editing access.
Read the complete NCR operating guide →
Where does this release operate?
NCR and the shared work queue operate within the selected assessment. The suite also includes RAMS/JSA/SWMS planning and revision briefings. Contractor management is now available, with multiple compulsory worker qualifications and linked work engagements. Controlled-document management remains a future module.
Can I use an older desktop version?
Use the web workspace or a compatible desktop supplied by your administrator. Desktop 2.1.3 supports NCR and Desktop 2.1.4 RC1 supports RAMS. Use the matched Desktop 2.1.5 RC1 for Contractor workspaces. Older desktop versions do not support these new workspaces. Desktop review restrictions and company licensing still apply.
Connect contractor work to the suite
Review contractor evidence, link engagement plans and check every compulsory worker qualification. Keep follow-up actions connected to their source.
Explore Contractor management → · Follow the fictional contractor example →